Privacy Policy for Cats & Skulls

Last Updated: September 2025

  1. Introduction

Welcome to Cats & Skulls. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://purrskull.co.za/ and make a purchase from us.

We operate in accordance with the South African Protection of Personal Information Act, 2013 (POPIA).

  1. The Information We Collect

We collect information that you provide directly to us and information about how you use our site.

  • Personal Information: When you make a purchase or attempt to make a purchase through our site, we collect:
  • Full Name
  • Billing and Shipping Address
  • Email Address
  • Phone Number
  • Payment Information (processed securely by our payment gateway, e.g., PayFast, etc. We do not store your full credit card details).
  • Any custom design details, text, or images you upload (when applicable) for your DTF t-shirt order.
  • Automatically Collected Information: When you visit our site, we automatically collect certain device information, such as:
  • Your IP address
  • Browser type
  • How you interacted with our site (e.g., products viewed, referring website)
  • This information is primarily collected through cookies and similar technologies.
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To Fulfil Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
  • To Create Your Product: To use your uploaded designs and text (when applicable) to create your custom DTF t-shirts.
  • To Communicate with You: To respond to your inquiries, provide customer support, and send you updates about your order (e.g., shipping notifications).
  • To Improve Our Store: To analyze how customers use the site, allowing us to improve our products, user experience, and marketing.
  • Marketing (with your consent): If you have opted-in, we may send you emails about new products, special offers, and other updates. You can unsubscribe from these communications at any time.
  1. Legal Basis for Processing (POPIA Compliance)

We process your personal information based on the following conditions as outlined by POPIA:

  • Performance of a Contract: Processing is necessary to fulfil the order and sales contract between you and us.
  • Legitimate Interest: Processing is necessary for our legitimate interests in improving our services, website security, and marketing, provided these interests are not overridden by your rights.
  • Consent: For direct marketing communications, we will only process your information if you have given us explicit consent to do so.
  1. Sharing Your Information

We share your Personal Information with third-party service providers to help us use your information, as described above. For example:

  • Payment Processors: (e.g., PayFast, EFT) to securely handle payment transactions.
  • Shipping Partners: The Courier Guy to deliver your order. We provide them with your name, shipping address, and contact number.
  • Website Hosting & Analytics: Services like Google Analytics to help us understand how our customers use the site.

We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not sell your personal information to any third parties.

  1. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this policy, including to fulfil your order, comply with legal obligations (such as tax and accounting laws), resolve disputes, and enforce our agreements.

  1. Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete personal information.
  • Deletion: Request that we delete your personal information (subject to certain legal conditions).
  • Objection: Object to the processing of your personal information, especially for direct marketing purposes.
  • Lodge a Complaint: Lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

  1. Cookies

Our site uses cookies to maintain your shopping cart and to understand site traffic and activity. You can choose to disable cookies through your browser settings, but this may affect your ability to use the shopping features of our site.

  1. Information Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

  1. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website with a revised “Last Updated” date.

  1. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a request regarding your data, please contact us by:

  • Email: admin@prrskull.co.za]
  • WhatsApp / Contact number: 062 323 1387
  • Postal address: 390 Theuns van Niekerk Street, Centurion, Gauteng, South Africa